TERMS AND CONDITIONS

These Online Terms and Conditions of Trading ("terms") apply to all contracts between You/your ("the Customer") and we/us/our ("Layers London Ltd").

These terms relate to sales over the Internet only. We reserve the right to alter these terms at any time and without notice to you. Nothing within these terms and conditions shall affect you/your the buyer’s statutory rights as a consumer.

GENERAL

The contract made by you with us (Layers London Ltd) online via (www.layerslondon.com) incorporates the following terms. These terms shall prevail over any and all terms, proposed by you.

To proceed with any and every purchase through our site (www.layerslondon.com) you have to read and agree to these terms of use.

It is advised that you print out these online terms and conditions and keep them for your personal records.

By accepting the delivery of the goods, it shall then be deemed as evidence of you the buyer, fully accepting these terms and conditions.

We (www.layerslondon.com) reserve the right to update and/or change prices and products on the web site at any given time.

We shall not be liable to anyone for withdrawing any goods or services from the website, and shall have the right and not be liable for refusing to process an order.

Through out the site, all our pricing is in GBP (British pounds £) and includes VAT (value added tax).

VAT refunds shall be given to those eligible to receive them. We reserve the right to
adjust the VAT if it changes.

All information within the site is as accurate as possible, but could also be prone to error. Although prices and descriptions could change over time and through this there could be errors. All errors incurred shall be rectified immediately, once brought to our attention. We are not liable for any losses that may occur.

We reserve the right to change/amend the descriptions/specifications of our products. On occasion the products that are supplied could differ from those that are displayed within the site. If this should occur, you shall be informed of the change/amendment. Then be given the option to cancel the purchase or reselect in accordance with our policy.

We (www.layerslondon.com)/(Layers London Ltd) are entitled to change these terms and conditions at any given time. This shall not affect the existing terms and conditions accepted by you/your the buyer upon making a purchase via our web site. We reserve the right to restrict, suspend or terminate your use of this site at any time without any prior warning.

COPYRIGHT

Website: Redwire Design Limited (enquiries@redwiredesign.com)
Photography: Layers London Ltd

All content within www.layerslondon.com and its copyright are all owned by Layers London Ltd. This includes all graphic images, logo, price information, pictures and text.

Images and graphics have been created in house, by the web design team and/or have been obtained with permission to be used within the site.

Nothing within the site may be copied and/or used with out prior consent from us. Any unauthorized use of any of the above shall result in copyright infringement.

RETURNS/EXCHANGE POLICY

Any unsuitable items may be refunded or exchanged within 14 days of our dispatch date. Before you return something you must notify us within 48 hours of receiving an item by emailing at enquiries@layerslondon.com

When returning the product, please ensure that you include the copy of your original receipt in the returned parcel. Any returned items that are not accompanied by the copy of your original receipt will not be accepted. If you need any further assistance or information in regards to our policy you can call (+44)207 495 1296 or email us.

Layers will only exchange an item for the same item in a different size, subject to availability, if a different garment is desired you must place this as a new order. Returns received after the 14 days time frame are accepted at the discretion of Layers and can only be refunded with a 'store credit note' which can be used online or in store. We reserve the right to refuse a return or exchange if the garment does not have all its original packaging, labels, and tags, and if we deem the garment to have been worn or damaged.

If you wish to receive a refund we will re-credit the original purchaser's credit card for the sum paid less any taxes and duties and less the postal costs. It is advisable to send returned items by registered post, DHL or any other trusted courier service. Be sure to keep your receipt and ask for a tracking number, as we cannot be responsible for goods lost or damaged in transit.

Please note that postal and customs charges for returned goods are the customer’s responsibility. We shall only reimburse you only if the product is damaged, faulty or has been incorrectly supplied.

Please send all returns to the following address:

Layers London Ltd (RETURNS)
38-39 South Molton St
London
England
W1K 5RN

PAYMENT

We accept all cards and debit cards except for:DINERS/JCB

DELIVERY

We endeavour to deliver your selected products to you and/or your destination of choice in the fastest and safest way, and arriving in perfect condition. We deliver around the world using the courier service DHL. Once the product has been dispatched you shall be sent an email containing a confirmation of your order and your delivery tracking number. Orders shall be dispatched within 1-3 working days subject to credit clearance, address verification and availability of items. We will contact you if there is any kind of delay or items are out of stock, if it is not already stated on the website.

* ATTENTION CUSTOMERS ORDERING FROM RUSSIA *

Due to continued complications with Russian Customs' authorities we require all items to be shipped to a business address. Bear in mind that in order to clear the parcel it is very likely you will need to provide additional paperwork to them. All the charges for processing this paperwork, customs charges and any additional charges that they will require are the responsibility of the customer.

Bare in mind that we hold no responsibility for order's clearance once it arrives in Russia. Please make sure you are aware of all the necessary procedures required in order clear the order from Russia's Customs.

OVERSEAS ORDERING

Layers do not charge any custom duties or any other fees on international shipments. If you incur any additional charges, they are not the responsibility of Layers. We advise that you check your local customs laws/policies so as not to incur charges unknowingly. Layers shall send international customers an additional email once the order has been received. This will be to confirm your identity and the delivery address, which you have stated. These security precautions are required for all overseas transactions. We require 2 forms of identification. A copy of the credit/debit card used for the purchase as well as a copy of a bank statement or a utility bill showing the delivery address.

UK £10
EU/EUROPE £20
U.S.A £30
RUSSIA £40
ASIA £40
REST OF THE WORLD £40


Delivery is free for all purchases over:

UK £800
EU/EUROPE £1200
U.S.A £1400
RUSSIA £1600
ASIA £1600
REST OF THE WORLD £1600


TAX FOR NON-EU CUSTOMERS

Please be aware if you are ordering from a non-EU country, your VAT refund will be calculated at the summary page, once you register for the purchase. Note, due to administration fees your refund is not going to be the full 20%.

PRIVACY POLICY

Layers fully respects and is committed to the protection of your privacy and personal details. Everything in regards to private/personal details is dealt with in accordance with
the Data Protection Act 1998. All private/personal information is handled and stored in a safe and responsible manner. No information regarding private/personal details shall ever
be disclosed to third parties, and shall only be used by Layers for the following:

You shall only be sent email notifications if you have requested to be put onto our e-mailing list. If you choose to be added or removed from the e-mailing list, you can send
an email to enquiries@layerslondon.com

We may have links or be affiliated with other sites or blogs, to which you can link to via our site. If you choose to visit one of the sites or blogs which we have links to, we have no control over them. They are third party sites. Therefore we are not responsible for the protection of your private/personal details once you have left our site. It is advised to read the linked sites and/or blogs privacy policy before browsing or disclosing any kind of private information.